Question
 

Why do I get the error: Page Not Found?

  Answer
 

Microsoft XP multiple users

Versions of Propel Accelerator prior to 4.3 will only work with XP Administrator accounts. Restricted or limited users need to disable Propel Accelerator to surf. Version 4.3 or later of Propel Accelerator will accelerate restricted or limited users.

Browser Configuration

As part of the acceleration process, Propel Accelerator uses a "proxy server" on your computer. A proxy server is a local program that manages Web traffic in your browser. The proxy server is configured in your browser. If the proxy setting is not configured correctly in your browser you may receive Page Not Found error.

Click here if you received this error after uninstalling Propel Accelerator

Cannot surf after installing Propel Accelerator?

Internet Explorer

Click on the small blue propeller icon and select Options, then click on the Advanced... button write down the port number. Click cancel.

From Internet Explorer select Tools -> Internet Options. Then click on the Connections tab. Select the connection you are using. Click Settings...

Make sure that the "Use a proxy server for this connection" checkbox is checked. If not, do so. Then click the Advanced... button.

Make sure that the proxy address for HTTP port address is set to "localhost" (no quotes) and the port is set to the port number found in step one. Click OK. Now test.

You can verify that Propel Accelerator is working when:

The Propel Accelerator icon (blue propeller near the system clock) shows moving arrows when you browse the Internet.

Netscape

Click on the small blue propeller icon and select Options, then click on the Advanced... button write down the port number. Click cancel.

Click on the Netscape Edit menu and select Preferences...

Double click on the Advanced category.

Click on Proxies.

Click View [Netscape 4.7 only]

Make sure that the "Manual proxy configuration" radio button is selected.

Click in the HTTP Proxy area and enter the word "localhost" without the quotes.

Click in the HTTP Port area and enter the Propel Accelerator port number (by default 8080, but you should verify this as described above).

Click OK. Try accessing your favorite Web sites; your Internet experience should be accelerated.

Software Applications

McAfee Privacy Service

There is a bug in earlier versions of McAfee Privacy Service that can interfere with applications using proxy settings causing Web pages to not load. Please update to McAfee Privacy Service version 4.0.1.24 and above or Security Center 6.0 and above. If you cannot browse the Web with Propel uninstall Mcafee Privacy Service through Control Panel then Add/Remove Programs. After you uninstall Mcafee Privacy Service restart your PC. Other Mcafee Products are not affected.

Zone Alarm Pro

Zone Alarm Pro, a product from Zone Labs. This will result in pages only partially loading and then stopping ("timing out"). This issue has been fixed by Zone Labs. Please upgrade to Zone Alarm Pro version 4.5.xxx.xxx or later.

Norton Internet Securities

If you’re running Norton Internet Securities 2005 no changes are required. If you're running Norton Internet Securities 2003 or 2004, you will need to make a change. This is a bug with Norton Internet Security 2003 and 2004.

Click on the NIS system tray icon and choose "Norton Internet Security" from the top of the list.

Click on "options" at the very top

Click on the "firewall" tab

Under "HTTP port list" find the number "8080" in the list, highlight it and click on the "remove" button.

Click "ok"

We-Blocker or Cookie Crusher

If you stop or uninstall Propel Accelerator, you will need to reset the We-Blocker or Cookie Crusher settings.

If you have Cookie Crusher click here for steps.

If you have We-Blocker click here for steps.Cannot surf after uninstalling Propel Accelerator?

Internet Explorer

From Internet Explorer select Tools -> Internet Options. Then click on the Connections tab. Select the connection you are using. Click Settings...

Make sure that the "Use a proxy server for this connection" checkbox is not checked.

Netscape

Click on the Netscape Edit menu and select Preferences...

Double click on the Advanced category.

Click on Proxies.

Click View [Netscape 4.7 only]

Make sure that the "Manual proxy configuration" radio button is not selected.