Frequently Asked Questions (FAQs)
 
  1. Are popup blockers, personal firewalls and other utilities compatible with Propel Accelerator?
  2. Can I use Mozilla FireFox browser with Propel Accelerator?
  3. Can I use Opera with Propel Accelerator?
  4. Can I use RealOne Player with Propel Accelerator?
  5. Can I use WebWasher with Propel Accelerator?
  6. Do I have the most current version of Propel Accelerator?
  7. Does Cookie Crusher work with Propel Accelerator?
  8. Does Norton Internet Security work with Propel Accelerator?
  9. Does Propel Accelerator work behind a firewall?
  10. Does Propel Accelerator work in a LAN configuration?
  11. Does Propel Accelerator work with AOL or CompuServe?
  12. Does Propel Accelerator work with Internet Explorer?
  13. Does Propel Accelerator work with Netscape?
  14. Does Propel Accelerator work with Virtual Private Networks (VPN)?
  15. Does Propel Accelerator work with cell phones used as data modems?
  16. Does Propel accelerate DSL, cable or ISDN?
  17. Does We-Blocker work with Propel Accelerator?
  18. Does the Accelerator degrade photos people send to me through email?
  19. How can I be sure Propel Accelerator is working properly?
  20. How can I find out what proxy port number Propel Accelerator is using?
  21. How can I further improve Acceleration performance?
  22. How do I check for Propel Accelerator updates?
  23. How do I see the original graphic quality of specific image or Web page?
  24. How do I uninstall Propel Accelerator?
  25. I forgot my User Name or Account Password. What should I do?
  26. I installed Propel Accelerator and now I cannot seem to access the Internet. What should I do?
  27. I use AdSubtract. Will it work with Propel Accelerator?
  28. I use ZoneAlarms, is that compatible with Propel Accelerator?
  29. I'm thinking of uninstalling the product, any comment?
  30. My performance was great, but has slowed down recently. What can I do?
  31. Once in a while I see a box with an x in it where an image should appear. What causes this?
  32. Propel Accelerator 5-MinuteTroubleshooting Guide
  33. Propel Accelerator isn’t working or stops working?
  34. Using America Online and AdSubtract with Propel Accelerator
  35. Using Internet Explorer and AdSubtract with Propel Accelerator
  36. What are the privacy implications of using Propel Accelerator?
  37. What are the system requirements for Propel Accelerator?
  38. What's the best way to get technical support?
  39. When I download music from the RealPlayer Music Store in RealPlayer 10, why do I get an “invalid server” message?
  40. Whenever I use Propel Accelerator’s Diagnostics, why does Step 2 always fail?
  41. Where can I read Propel's Software License Agreement?
  42. Where can I read Propel’s Privacy Policy?
  43. Why am I asked to open the file key.pcf after installing Propel Accelerator?
  44. Why am I seeing partial or incomplete page loads with Propel Accelerator?
  45. Why are images still degraded after I uninstall Propel Accelerator?
  46. Why are some ads or pop-ups still coming through?
  47. Why can’t I download some files with Propel Accelerator enabled?
  48. Why can’t I open the Propel Accelerator installation file after I download it?
  49. Why can’t other user accounts on my Windows XP system use Propel Accelerator?
  50. Why do I get an Invalid File Format error when I try to activate my computer with the subscription?
  51. Why do I get an error "could not open install.log file" when I uninstall Propel Accelerator?
  52. Why do I get an error Invalid win32 application when I try to install Propel Accelerator?
  53. Why do I get the error "Propelsetup.exe is not a valid Win 32 application" after downloading the Accelerator file?
  54. Why do I get the error: Page Not Found?
  55. Why do I receive a propelac kernel 32.dll error when I shut down my PC?
  56. Why doesn’t email acceleration work on my PC?
  57. Why don’t I see the Propel Accelerator icon after I installed Propel Accelerator?
  58. Will Propel Accelerator speed up downloading files from file-sharing programs like Kazaa?
  59. Will deleting my browser's temporary Internet files (cache) adversely affect my browsing performance?